This policy sets out how we collect, process, and hold your data if you visit our website or otherwise provide personal data to us. We are MeepleCon of Meeples Games & Events LLP.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at contact@meeplecon.in
When you visit, interact or use our website, we collect general data and may as well collect personal data. General Data usually includes cookies that are recorded automatically when you first visit the website, to give you a better experience when you revisit our website. Personal Data includes your name, your contact information, and a few other personal details as permitted by you.
We collect, process, store, and use personal data when you authorize us to see your details after you log in on our platform directly or through a third-party login system.
We store your personal information for a limited time when you book an event ticket.
You do not need to provide us with any personal information to view our website. However, we may still collect the information set under the cookie statement section of this policy, the 'Data we automatically collect' section of this policy, and marketing communications by the 'Marketing Communications section of this policy. When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.
General information is automatically recorded from all the users. The data which is automatically collected includes the technical data that is sent to us from the computer, mobile device, and browser through which users access our website or its services. Users' actions on our website, information on how users came to our website, and data collected through Cookies, Pixel Code, and other similar technologies are all included in the automatic general information collection.
If you are an event organizer, we collect additional necessary data from your end.
Additional Data such as your name, your organization name, your event details, and contact information is recorded with us.
When an organizer activates ticketing on our platform, we may also collect your financial information from you, for example, your bank account information or your PayPal account information, or any third-party payment account information to transfer the ticket amount or resolve issues related to payment. We only use your financial data as far as the transfer of funds is required, be it for using our promotion services or for ticketing and box office operations. We never store or sell your financial data to anyone, Unless in case a payment issue or a fraudulent matter appears.
If you are a consumer or an event attendee or someone who uses MeepleCon to discover events and get tailored event recommendations or if you log in on our website, we collect additional data from your end such as your name and contact information. This additional data is mostly used for our purposes. However, when you register for an event or buy tickets for paid events, we collect that data on behalf of the event organizer and do not store it for more than 6 months. The period of 6 months is taken into consideration to solve payment or registration-related disputes if it happens. As a consumer, when you fill out an event inquiry form or enter a coupon code or buy tickets or contact the organizer through our system, your contact details are shared with the organizer to help the organizer identify you and reach you for any communication related to that event or for their upcoming events. When you interact with organizers/users through our chat feature or our chat plugin on any website, you will be introduced to the organizer with your email id to better connect with you and provide you with the service/support that you were expecting from them.
If you are receiving event invitation emails for a particular event using our email invitation platform from an organizer, we will notify you in the email that it is being sent by the organizer using our service and we do not store that data in our system. You can at any point unsubscribe directly from such emails or contact the organizer directly to delete your data. If you contact us, we may remove or update your information within a reasonable time.
When you visit our website, log in, or buy tickets from our website, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device's unique ID number; (b) technical information about your devices such as type of device, web browser, or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies by the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our events and events-related services we provide and for analytical and research purposes.
We also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you and provide us with anonymous information about our users' behavior. This takes place through the use of cookies in the Cookie section of this policy.
Our legitimate interests must use your contact information and interests to send you updates and other communications, which may include newsletters, blog posts, surveys, case studies, our products or services, offers, general queries, feedback, and information about new events.
You can choose to no longer receive particular or any type of communication by contacting us at contact@meeplecon.in or clicking "Unsubscribe" from an email. If you do unsubscribe to any particular communication, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your data in our records for business purposes until you notify us that you no longer wish to receive emails from us. Please note that unsubscribing from a particular communication email does not mean unsubscribing from all emails. You can choose which emails you would like to receive by reviewing your settings.
Unsubscribing from marketing or service-related communication emails does not mean that you may not receive weekly newsletter or event updates for which you opted in or based on the organizer profiles or city you follow or showed your interest at the time of signing up on .in. If you never want to receive any emails from us or want to delete your preferences & profile, you can raise your concern at Contact@meeplecon.in.
We provide email tools to organizers through which they can send an electronic communication to those who are on their email subscription lists, including consumers who may have registered for their upcoming and past events. .in provides a platform for event organizers to send event invitations to their customers. While these electronic communications are sent using our system, we are not responsible for their
message or inclusions. Any information, business, or advertising communications sent from it, is the sole responsibility of the event organizer. Event Organisers must obtain their email list in a legit way. Any dispute with the data of Organizer Initiated Communication shall be resolved by the Event Organizer.
The recipients can choose to "opt out" of electronic communications from a particular event organizer through the "Unsubscribe" link at the end of each of these emails.
We will use your data to comply with our contractual obligation to supply you the tickets to an event that you have booked, including to contact you with any information relating to the event, to deliver the event to you by any requests you make and that we agree to, and to deal with any questions, comments or complaints you have about the event.
We may also use your data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example anti-money laundering), for audit purposes, and contacting you about changes to this policy.
We may share your data with any service providers, subcontractors, and agents that we may appoint to perform functions on our behalf and by our instructions, including payment providers, event organizers, email communication providers, IT service providers, partner platforms, accountants, auditors, and lawyers.
Under certain circumstances, we may have to disclose your data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party's rights, property, or safety.
We may also share your data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
If you receive communication from us, we shall retain your data until you opt out of receiving such communications. If you register with us, we shall retain your data until you close your account. You can delete your data or your account by contacting us at contact@meeplecon.in.
However, we may hold your data for an extra period as is allowed or required under applicable laws. Your data after complete deletion might still be available on backup for even a longer period for reasons persistence to legal, tax, and lawful business purposes.
If you have otherwise booked a ticket with us or contacted us with a question or comment, we shall retain your personal information for at least 6 months following such contact to respond to any further queries you might have.
When an individual books a ticket for an event, their data like name, email id, and ticket information is stored with us to use at the time of check-ins during the event. If by any means, an event organizer plans to use that information for their purpose, we never store data collected during the ticket-buying process for more than 6 months. The period of 6 months is considered in case there is any payment dispute after the event between the event organizer and ticket buyer or event organizer and payment gateway or ticket buyer and payment gateway.
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to your computer's hard drive. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. Websites then use these files to identify when users revisit that website.
Our website uses cookies so that we can recognize you when you return and personalize your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie or to refuse to accept cookies. Please note that we may not be able to remember your choices or operate efficiently or give you a personalized experience if you refuse to accept cookies.
We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the event ticket shop, where visitors generally came from, how long they stayed at the event ticket shop, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
We also use Social Networking Cookies or tracking pixels on our event pages, which remember your interest in a particular event or piece of information available on our partner websites. This is done to show you relevant ads on social networking sites. For more information about pixel tracking, you can check out Facebook Data Policy.
To support our business we also allow third-party advertisements on our website. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our website, which will also send these advertisers your automatically collected information such as IP address, your ISP, the browser you used to visit our site when you interact or even see their advertisement on our site. For more details regarding how third-party vendors, including Google, manage data in its ads products, please check the partner-sites policy as provided by Google.
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in that data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your data, object to profiling, and unsubscribe from marketing communications. To exercise these rights or any other rights you may have under applicable laws, please contact us at contact@meeplecon.in.
If you have any complaints about this policy or otherwise about our processing of your data, please get in touch with us at contact@meeplecon.in so we can resolve your complaint. If you are not satisfied with our attempt to resolve your privacy-related complaints, you may contact the relevant data protection authority.
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in that data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your data, object to profiling, and unsubscribe from marketing communications. To exercise these rights or any other rights you may have under applicable laws, please contact us at contact@meeplecon.in.
If you have any complaints about this policy or otherwise about our processing of your data, please get in touch with us at contact@meeplecon.in so we can resolve your complaint. If you are not satisfied with our attempt to resolve your privacy-related complaints, you may contact the relevant data protection authority.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our website after the time we state the changes will take effect, you will have accepted the changes.
5th Edition
7th, 8th December 2024
Dublin Square, Phoenix Market City